{"id":10,"date":"2023-12-15T06:36:50","date_gmt":"2023-12-15T06:36:50","guid":{"rendered":"https:\/\/padmasetu.com\/?page_id=10"},"modified":"2024-04-18T09:56:54","modified_gmt":"2024-04-18T09:56:54","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/padmasetu.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10\" class=\"elementor elementor-10\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2bb6e2d2 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"2bb6e2d2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4f3f53a4\" data-id=\"4f3f53a4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6c611c30 elementor-widget elementor-widget-text-editor\" data-id=\"6c611c30\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 08-12-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><!-- wp:paragraph --><\/p>\n<p>At PADMSETU JEWELS, we strive to ensure that our customers are completely satisfied with their purchases. However, we understand that there may be occasions when you need to return a product. Please read our refund and return policy carefully to understand your options.<br><b>1. Returns<\/b><br>If for any reason you are not satisfied with your purchase, you may return the item(s) within <b>2 days<\/b> of delivery for a refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.<br>To initiate a return, please contact our customer service team at padmsetujewels@gmail.com Or 9839753300 to request a return authorization (RA) number. Once you receive the RA number, please securely package the item and include the RA number on the packaging. Ship the item back to us at the address provided by our customer service team.<br>Please note that customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.<br><b>2. Refunds<\/b><br>Once your return is received and inspected, we will send you an email notification to confirm that we have received your returned item. If the return meets our eligibility criteria, we will process your refund within 5-7 business days. Refunds will be issued to the original method of payment.<br>Please note that shipping costs are non-refundable, and a restocking fee may apply to certain returns.<br><b>3. Exchanges<\/b><br>If you would like to exchange an item for a different size, color, or style, please contact our customer service team to arrange an exchange. Exchanges are subject to availability, and additional charges may apply for price differences or shipping costs.<br><b>4. Damaged or Defective Items<\/b><br>In the rare event that you receive a damaged, defective, or incorrect item, please contact our customer service team immediately. We will work with you to resolve the issue promptly and provide a replacement or refund as needed.<br><b><\/b><\/p>\n<p><strong>Contact Us<\/strong><\/p>\n<p>If you have any questions or concerns related to our refund and return policy, please do not hesitate to reach out to us:<\/p>\n<p><\/p>\n<p>Email: padmsetujewels@gmail.com<\/p>\n<p>Phone: +91-7985309593 +91-9839753300<\/p>\n<p>We are committed to ensuring your satisfaction with your purchase, and our team is here to assist you throughout the return or exchange process. Your shopping experience with us is important, and we are dedicated to making it as hassle-free as possible.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>At PADMSETU JEWELS, we strive to ensure that our customers are completely satisfied with their purchases. However, we understand that there may be occasions when you need to return a product. Please read our refund and return policy carefully to understand your options.1. ReturnsIf for any reason you are not satisfied with your purchase, you &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/padmasetu.com\/index.php\/refund_returns\/\"> <span class=\"screen-reader-text\">Refund and Returns Policy<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"_links":{"self":[{"href":"https:\/\/padmasetu.com\/index.php\/wp-json\/wp\/v2\/pages\/10"}],"collection":[{"href":"https:\/\/padmasetu.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/padmasetu.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/padmasetu.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/padmasetu.com\/index.php\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":16,"href":"https:\/\/padmasetu.com\/index.php\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":2066,"href":"https:\/\/padmasetu.com\/index.php\/wp-json\/wp\/v2\/pages\/10\/revisions\/2066"}],"wp:attachment":[{"href":"https:\/\/padmasetu.com\/index.php\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}